Applications Specialist
- Become an SME for key business applications
- Collaborate in a supportive and dynamic team
- Support and enhance vital business applications
About the Role
We are looking for an Applications Specialist to join our team, focusing on the administration, support, and maintenance of our business-critical applications. This role is central to ensuring our applications operate effectively, meet organisational needs, and deliver value to our stakeholders.
Reporting to the Applications Lead, you will be responsible for maintaining, upgrading, and documenting applications while providing hands-on support to users and stakeholders. This position is particularly suited to someone with Salesforce Administration experience who is eager to take on a broader role that includes supporting multiple applications and gaining exposure to a wider range of IT systems.
Key Responsibilities:
- Provide support for a range of business applications and assist users in resolving application issues.
- Administer, configure, and maintain applications to ensure they meet operational needs.
- Work with the team to implement application updates and system enhancements.
- Identify and escalate unresolved issues as required.
- Ensure applications meet security, capacity, and reliability requirements.
- Support application testing and assist with rollout processes for upgrades.
- Document application processes, user guides, and troubleshooting steps.
- Liaise with vendors and stakeholders to maintain service quality and resolve issues professionally.
About You
We’re looking for a well-rounded Applications Specialist who is:
- Experienced: You bring 3+ years in a similar role, ideally within a highly regulated or complex environment, and have experience administering and supporting business applications, preferably Salesforce (or a willingness to learn).
- A Problem Solver: You’re proactive in identifying and addressing issues before they escalate, ensuring smooth and reliable application performance.
- Organised & Adaptable: You manage multiple priorities effectively, remain composed under pressure, and thrive in a dynamic environment.
- A Clear Communicator: You explain technical concepts in plain language, provide clear guidance to users, and work collaboratively with stakeholders and vendors.
- Tech-Savvy: You have a solid understanding of SQL or similar databases and are confident working with modern business applications.
- Proactive & Self-Motivated: You take initiative, anticipate needs, and work independently to deliver solutions that meet business requirements.
To join our team, you will be required to complete required clearances including a National Police Clearance.
Benefits
There are many benefits to working at the Association. Here are just a few:
- Collaboration: Work in a collaborative team where everyone's ideas are valued, and success is achieved together
- Positive Impact: Your role will help individuals live their best, most fulfilling life
- Financial benefits: Save on everyday expenses with unique access to discounts with Westpac, Medibank, and other major brands and retailers
- Salary packaging: Up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- Fitness Passport: Heavily discounted access to multiple gyms, group fitness and aquatic facilities across Perth metropolitan area.
About Us
The Autism Association is one of Australia’s largest For-Purpose Specialist Autism Service Providers, providing a range of services to individuals of all ages. We are inspired every day to make a difference in the lives of people with Autism and are deeply committed to assisting them to achieve the life and opportunities they choose.
We are an equal opportunity employer. We are committed to upholding our values on equity, diversity and inclusion in our recruitment and workplace culture – a place where everyone feels valued, heard and supported. We strive to make our roles and workplace accessible to people with disability and culturally appropriate to individuals of an Aboriginal and Torres Strait background.
Apply Now
To apply, click “Apply Now” below to upload your resume and cover letter. Applications close 21st January 2026, but please apply as soon as possible.
The Autism Association of WA is a Child Safe Organisation and is committed to ensuring the safety and wellbeing of all children.
No agency referrals will be accepted at this time.
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