Client Liaison Officer (Scheduling)
- Full Time Permanant role
- Work across our hubs; Joondalup, Shenton Part, East Fremantle and Midland
- Access to generous salary packaging options
About the Role
We are looking for a friendly, professional and meticulous team-player to join our dedicated team. Client Liaison Officers play a key role ensuring every family experiences a seamless and efficient process when booking, attending, and scheduling their supports with us. The support provided by Client Liaison Officers helps families to get the most out of their NDIS funding plan and have a quality and timely experience when scheduling their therapy services with us.
Client Liaison Officers support therapists to roster their appointments and activities ensuring individuals with Autism and their families receive the support they have requested. Basic accounting and data entry skills, and a knowledge of NDIS and the disability sector is highly desirable.
About You
You will understand effective and efficient staff rostering and logistical impacts, such as travel requirements between appointments. You will have experience in and be comfortable engaging with various stakeholders such as Therapists, schools and families.
In addition, you will:
Have sound IT skills, including advanced use of Excel.
Be highly organised and comfortable using multiple systems, tasks and priorities.
Be an excellent communicator, you’ll proactively engage with the team to ensure a high level of customer experience is maintained.
Be able to work independently and collaboratively, and show initiative.
Understand the need for accuracy and be able to demonstrate a high level of attention to detail in your work.
To join our team you will be required to complete required clearances including an NDIS Workers Check.
Benefits
There are many benefits to work at the Association. Here are just a few.
Grow your career: Take advantage of extensive training, growth and development opportunities
Love your team: Join a positive work environment with a passionate team
Make an impact: Be a part of the team who make a difference every day to individuals with Autism
Salary packaging up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases!
Financial benefits: Save on everyday expenses with unique access to discounts with Westpac, Medibank, and other major brands and retailers.
About Us
The Autism Association is one of Australia’s largest For-Purpose Specialist Autism Service Providers, providing a range of services to individuals of all ages. We are inspired every day to make a difference in the lives of people with Autism and are deeply committed to assisting them to achieve the life and opportunities they choose.
We are an equal opportunity employer. We are committed to upholding our values on equity, diversity and inclusion in our recruitment and workplace culture – a place where everyone feels valued, heard and supported. We strive to make our roles and workplace accessible to people with disability and culturally appropriate to individuals of an Aboriginal and Torres Strait background.
Apply Now
To apply, click “Apply Now” below to upload your resume and cover letter. Applications close 21st April 2025, but please apply as soon as possible as shortlisting may occur prior to this date.
The Autism Association of WA is a Child Safe Organisation and is committed to ensuring the safety and wellbeing of all children.
No agency referrals will be accepted at this time.
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